This Cookie Policy applies to the website www.tsamai.com and any related Tsamai applications or services (together, the “Platform”).

This Cookie Policy should be read together with our Privacy Policy, which explains how we collect, use, store, and protect personal information.

1. Who We Are

Tsamai (“we”, “us”, or “our”) operates a digital platform that provides financial, wallet, and related services. We are committed to protecting your privacy and being transparent about how we use cookies and similar technologies.


2. What Are Cookies?

Cookies are small text files consisting of letters and numbers that are stored on your browser or device when you visit a website, if you agree. Cookies allow websites to recognise your device and store information about your preferences or past actions.

Cookies may be session cookies (which are deleted when you close your browser) or persistent cookies (which remain on your device for a defined period or until deleted).

Cookies do not typically contain information that directly identifies you, but they may be linked to personal data that we already hold about you.


3. How and Why Tsamai Uses Cookies

We use cookies to:

  • Ensure the Platform operates securely and correctly
  • Enable core functionality such as login, authentication, and wallet access
  • Remember your preferences and settings
  • Protect against fraud, abuse, and security threats
  • Understand how users interact with the Platform
  • Improve performance, reliability, and user experience

Where required by law, we will request your consent before placing non-essential cookies on your device.


4. Types of Cookies We Use

Essential Cookies

Essential cookies are necessary for the Platform to function properly. These cookies enable basic features such as secure login, session management, and fraud prevention. The Platform cannot function correctly without these cookies.

Preference / Personalisation Cookies

These cookies allow the Platform to remember information that changes the way it behaves or appears, such as your language, region, or other preferences.

Analytics Cookies

Analytics cookies help us understand how users interact with the Platform by collecting information in an aggregated and, where possible, anonymised form. This helps us improve functionality and user experience.

Marketing Cookies

Tsamai does not currently use marketing or advertising cookies to track users across unrelated websites. If this changes in the future, we will update this Cookie Policy and obtain consent where required by law.


5. Legal Basis for Using Cookies

Depending on the type of cookie and applicable law, we rely on:

  • Consent – for non-essential cookies such as analytics or future marketing cookies
  • Legitimate interests – for essential cookies required to operate the Platform, maintain security, prevent fraud, and deliver core services.


6. Third-Party Cookies

Some cookies may be placed by trusted third-party service providers who assist us with analytics, security, infrastructure, or platform performance.

These third parties may process data in accordance with their own privacy and cookie policies. We do not control third-party cookies.

Third-party cookies may include analytics and technical service cookies that help ensure the Platform operates reliably and securely.


7. Cookie Consent and Management

A cookie notice or banner is displayed when you first visit the Platform, informing you about our use of cookies and requesting your consent where required.

You can manage or withdraw your cookie preferences at any time through your browser settings.

Please note that blocking or deleting cookies may affect the functionality of the Platform, and some features may not work correctly.


8. How to Disable Cookies

You can block cookies by activating the appropriate settings in your browser. You can usually find these settings in the “Options”, “Preferences”, or “Privacy” section of your browser.

If you choose to block all cookies (including essential cookies), you may be unable to access all or parts of the Platform.

You can also learn more about cookies and how to manage them at publicly available resources such as:


9. Data Protection

Any personal data collected through cookies is processed in accordance with our Privacy Policy and applicable data protection laws. We implement appropriate technical and organisational measures to safeguard your data.


10. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in law, technology, or how we operate the Platform.

Any updates will be published on this page, and continued use of the Platform after such changes constitutes acceptance of the updated policy.


11. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us: